The ONLY conference designed by CustomerX Pros, for CustomerX pros in:
CustomerXCon 2024 Ambassadors
Meet the team of CustomerX pros who are building the agenda topics and formats:
Supporters
CustomerXCon 2024 is supported by the top technology firms and agencies. Here are the CustomerXCon 2023 supporters.
Schedule of Events
Here are the exciting events and activities in store for CustomerXCon 2024, THE Customer Marketing & Advocacy conference.
Monday, October 21, 2024
5:00pm - 7:30pm
Take it to the Top Welcome Party
Make sure you book an early enough flight so you can join us the night before CustomerXCon 2024 starts to catch up with old friends, make some new friends, and get jazzed for the next two days.
7:30pm
Supporter Dinners
Many of our Supporters host dinners on Monday night to show appreciation to their customers who are attending CustomerXCon and to meet new people. If you haven’t received an invitation yet, reach out to one or more of them and let them know you’re available.
Tuesday, October 22, 2024
9:00am - 5:00pm
Day One filled with amazing content and networking
Come between 8:00 and 9:00 for a hot breakfast to get charged up to Take it to the Top with our jam-packed agenda.
5:00pm - 5:30pm
CustomerX Impact Awards Presentation
Join us as we recognize 7 Customer Marketing & Advocacy rock stars who mobilize customers to drive Customer-Led Growth.
5:30pm - 8:30pm
Take it to the Top After Party and Show
Join us at our After Party to unwind after a high-energy day, share your key takeaways from the day, and get to know our Supporters. Enjoy beer, wine, our specialty cocktail, and hot food. We’ll have some surprise entertainment. Don’t go too crazy as there’s more great content and networking coming your way on Wednesday.
Wednesday, October 23, 2024
9:00am - 4:00pm
Day Two filled with even more amazing content and networking
Come between 8:00 and 9:00 for a hot breakfast. We’ll rap up by 4:00 so you can start your journey how with a head full of new ideas and a rolodex full of new colleagues.
Agenda Topics
The CustomerXCon Ambassadors are formulating an amazing agenda that includes these tracks:
Main Stage Executive Presentations
Techniques and inspiration to elevate your role and ACCELERATE your career.
Advanced Customer Engagement Track
For CMOs and CCOs who shape customer-led culture and customer experience.
Customer Marketing & Advocacy Tracks
Senior-level practitioners share practices & methodologies that you put into action.
Group Therapy Small Group Discussions
5 to 10 peers at a round table discuss how you’ve tackled a big, difficult challenge we all face.
CustomerXCon 2024 Hotels
CustomerXCon 2024 is arranging room blocks in nearby hotels, check back here for the rates.

The Sheraton is connected to the convention center.
Sheraton Boston Hotel
39 Dalton Street
Boston, MA 02199
T +1 617-236-2000

The Marriott is a 3 minute, indoor walk.
Boston Marriott Copley Place
110 Huntington Ave.
Boston, MA 02116
T +1 617-236-5800

The Westin is a 6 minute, indoor walk.
The Westin Copley Place
10 Huntington Ave.
Boston, MA 02116
T +1 617-262-9600
Contact Us with Questions, Comments and Ideas
Prior year's CustomerXCons
CustomerXCon 2024 is our 5th annual Customer Marketing & Advocacy Conference. Check out prior years here.